2017 Chardonnay - Napa Valley

No returns accepted. All sales are final.

 

Exceptions | Damaged or flawed wines -

Rancho Uva Blanka Family Wines guarantees quality products and service. Your satisfaction is our first priority. We will replace or refund your cost for any bottle of wine that is damaged or flawed that was purchased through our website. Wines purchased through retailers must be returned to them. We ask that you return the unfinished portion of the original bottle for replacement. By law, we cannot accept returns of alcoholic beverages unless the products are corked or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Weather damage may include leakage, freezing, and/or corks pushing. Please be sure to check shipping destination weather conditions before placing your order.

 

To arrange for the return of corked or flawed products, please send an email to ranchouvablankwines@gmail.com

 

If the original shipment was damaged or flawed, you will receive a full refund, including shipping and handling charges, or you will receive a full replacement order.

 

Order cancellations - 

Please send an email to ranchouvablankwines@gmail.com, if you need to cancel your order. If you cancel your order before it has been sent to our fulfillment center, a 25% restocking fee will be applied before a refund is issued. If you attempt to cancel you order, after it has been sent to the fulfillment center, the order will not be cancled and will not be excepted for a return, unless it is flawed. 

Orders will only be shipped on Monday's and Wednesday's. Order made on Wednesday at or after 3pm will be shipped on Monday. Shipping available domestically, within the lower United States. 

 

If you'd like to upgrade your shipping option, please email us at: ranchouvablankawines@gmail.com

 

Delivery requirements - 

Federal law requires a signature be obtained from an individual over the age of 21 for all wine shipments. Notes with a signature, left for the delivery companies, cannot be accepted as a replacement for an individual signing for the shipment. We recommend that orders be shipped to a business address for prompt delivery. We cannot guarantee the condition of any wine if delivery is not made on the first delivery attempt. Orders that are not delivered on the initial attempt may be held in a facility that is not temperature controlled.

 

By law, we cannot ship to the following states:

Alabama, Arkansas, Delaware, Kentucky, Mississippi, Rhode Island or Utah.

 

The following states have limits:

Alaska, DC, Florida and Minnesota.